Privacy Policy
Note: All defined words in the Terms of Use would continue to have the same meaning in this Privacy Policy.
This Privacy Policy agreement was last updated: 11-07-2026
This Privacy Policy governs the manner of use of the Personal Information (as defined below) belonging to the Users gathered by SNREDULABS. (“SNR Computers”) through the Website and/or App.
By (i) using theWebsite/App or any facility or Service provided by theWebsite/App in any way; or
(ii) merely browsing the Website/App, You agree that You have read, understood and agreed to be bound by this Privacy Policy (“Policy“) and the Additional Terms and other applicable terms, policies and rules available on the Website/App.
This Policy is an electronic record and this electronic record is generated by a computer system and does not require any physical or digital signatures.
Please note that this Policy is incorporated in and forms a part of the Terms of Use available on the Website/App and Additional Terms including any policies, rules, and/or regulations.
1. WHAT THIS POLICY COVERS
This Policy explains how SNREDULABS collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses and protects such information through the Website/App. ‘Personal Information‘ is data that can be used to uniquely identify or contact a single person (“Personal Information“). Personal Information for the purposes of this Policy shall include, but not limited to, information provided while using the Website/App, while registering on the Website/App, while communicating with SNREDULABS’customer service by phone, email or otherwise, writing reviews for the content available on the Website/App etc.,that may or may not be otherwise publicly available.
This Policy does not apply to the practices of companies that are not owned, controlled, managed or operated by the Company or to persons that the Company does do not employ, engage or manage.
2. INFORMATION COLLECTION AND USE
The Company collects and stores Personal Information when You use and/or register with the Company on the Website/App and when You use the Services.
When You register on the Website/App, the Company may ask for information which is mandatory such as Your name, address, email address, phone number, credit/debit card information, business information, franchise and other licence information and other financial information, and certain other information which is optional. Wherever possible, the website/app indicates which information is mandatory and which information is optional for You to share with the Company. Once You register on the Website/App and log in to use its Services, You are not anonymous to the Company.
The Company automatically receives and records information on its server logs regarding Your sessions on the Website/App, and (if You have set Your computer to receive cookies) related cookie information. For further information, see the section below headed “Cookies“.
The Company may use Your information for the following general purposes:
to contact You
to facilitate availing and provision of specialised services/ products, expert advice, professional consulting etc. by You throughthe Company or its associates
to administer the Company’s business and Website/App
to send invoices, statements, agreements and/or to collect payment from You.
to send You marketing related communications
to deal with enquiries and complaints raised by You and to troubleshoot problems
to prevent the Website/App from fraud, errors or any illegal activity
to ensure compliance with all applicable laws and to ensure safety of the Website/App and all Users
to send You important information regarding the Website/App, changes to Website/App terms, conditions, and policies and/or other administrative information
to personalize Your experience on the Website/App and the Company’s other websites by presenting advertising, products and offers tailored to You
to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law
to carry out market research and users’ interest; and
to customise Your experience of use of the Website/App.
If You post any messages or leave any feedback on the Website/App, the Companymay use such information for dispute resolution, troubleshooting problems and provide customer support.
3. INFORMATION SHARING AND DISCLOSURE
Some of the pages on the Website/App are freely accessible by all Users and require no prior registration. Further, certain other pages on the Website/App can be accessed by Users only after entering in their details, username and password and/or after making the requisite payment mandated by the Company. Therefore, the Company requests You to use a safe and secure server to access the Website/App to ensure the safety of Your username, password, and other information. The Company does do not guarantee any security or privacy of any information which may be available to all Users and visitors of the Website/App publicly. Further, the Website/App may contain links to other websites. Please note that the Company does not endorse any links or websites and are not responsible for the privacy practices of such third party websites.
The Company does not rent, sell, disclose or share Personal Information about You with other people or non-affiliated companies. However, You agree that the Company may disclose Your Personal Information under the following circumstances.
Third party service providers: the Company employs or might, as per requirement and business needs of the Company, employ, engage, contract with third-party service providers to work on behalf of or with the Company, under agreements containing confidentiality obligations and in accordance with law, in relation to the Services provided on the Website/App. These third-party service providers may use Your Personal Information in assisting the Company to communicate with You about Website/App offers, providing customer support, assisting in advertising on the Website/App, etc. Such third party service providers do not have any independent right to the information provided by the Company to them.
Compliance with laws and protection of Users:The Company may release Your Personal Information when the same is required in order to comply with the law, in response to court orders, court summons, judgments, decrees, injunctions, arbitral awards, administrative orders, governmental investigation or orders of any government authority or any other legal process, to establish/exercise the Company’s legal rights or defend against legal claims or in the event the Company reasonably believes that doing so is legally required or is in Your interest to protect Your property or other legal rights or property or rights of others. The Company may also share Your Personal Information in order to enforce and fully comply with the Company’s Terms of Use, Policy, and Additional Terms.
Business transfer and Mergers:The Company may transfer Your Personal Information if the Company, is acquired by or merged with another company, to the extent permitted by applicable law and/or required under the scheme/arrangement of merger, etc.
With your consent: in addition to the aforementioned circumstances, the Company may share Your Personal Information with third parties with Your prior consent and/or at your request.
4. ACCESSING YOUR OWN PERSONAL INFORMATION
Whenever You access the Website/App, the Company aims to provide You with Your Personal Information stored with it. That information may be required to be updated from time to time. Therefore, the Company also strives to give You ways to quickly update any of Your Personal Information. When updating Your Personal Information, the Company may ask You to verify Your identity before we act on your request.
5. COOKIES
The Company may place text files in the browser files of Your computer system. A cookie itself does not contain Personal Information and it will only enable the Company to relate Your use of the Website/App and/or Services and Your behavior on the Website/App, to information that You have specifically and knowingly provided. The only Personal Information that a cookie can contain is the information You yourself supply to the cookie. A cookie can’t read data off Your hard disk or read cookie files created by other websites.
The Company uses cookies to track User traffic patterns on the Website/App and their use of the Services. The Company does not use cookies to track Your use of third party websites, applications or software. Please also note that the Company does not control use of cookies by any third party.
The Company may place both permanent and temporary cookies. A permanent cookie will remain on Your web browser until its expiry date, unless deleted prior to such expiry date. However, most cookies are “session cookies” meaning that they automatically get deleted from Your computer system at the end of the session. You can refuse cookies by turning them off in Your browser or alternatively You can also set Your browser to warn You before accepting any cookies. Therefore, You are always free to decline our cookies if Your browser permits, however,:
the Company uses certain encrypted cookies to authenticate the User on each page after the User logs on to the Website/App. You will not be entitled to log into certain areas of the Website/App without accepting such cookies
Please note that some other features and services (such as saved reports, dashboards and personalised views) may still not function properly or conveniently on Your computer system if the other cookies placed by the Company on your hard drive are disabled.
6. CONFIDENTIALITY AND SECURITY
The Company limits access to Personal Information about You to such persons who the Company believes reasonably need to come into contact with that information to provide Services to You or for the purposes of proper functioning of the Website/App.
The Company has physical, electronic, and procedural safeguards that comply with its legal responsibilities to protect Personal Information about You.
If the Company learns of a security systems breach it may attempt to notify You electronically so that You can take appropriate protective steps. By using the Website/App or providing Personal Information to the Company You agree that the Company can communicate with You electronically regarding security, privacy, and administrative issues relating to You and Your use of the Website/App. Further, the Company may also post a notice on the Website/App pertaining to the security system breach in order to notify all the Users at large. The Company may also send an email to You at the email address You have provided to it in these circumstances and if required by law, You may have a legal right to receive notice of a security breach in writing.
The Company takes Your security seriously and take reasonable steps to protect Your information. No data transmission over the internet or information storage technology can be guaranteed to be absolutely secure. The following is a summary of the measures the Company takes to protect Your information and descriptions of the procedures it implements for different types of information You may provide to us:
(i) Third party service providers and suppliers: the Company works with third party service providers/experts/trainers/professional, suppliers who provide services on its behalf or to it. The Company enters into agreements with such third party service providers, experts, trainers, professional and suppliers to ensure complete security and safety of the User information. Such third party service providers do not have any independent right to the information provided by the Company to them.
(ii) Employee and contractor access to information:the Company limits access to Personal Information about You to those employees and contractors who the Company reasonably believes need to come into contact with that information to provide products or services to You or for the purposes of proper functioning of the Website/App.
7. CHANGES TO THIS PRIVACY POLICY
The Company may update, revise or amend this Policy from time to time without any prior notice to You. When the Company revises, updates or amends this Policy, it also revises the date at the start of the Policy. For changes to this Policy that may be materially less restrictive on the Company’s use or disclosure of Your Personal Information provided to it, the Company will attempt to obtain Your consent before implementing the change. The Company encourages You to periodically review this Policy to stay informed about how the Company is protecting the information it collects. Your continued use of the Website/App constitutes Your agreement to this Policy and any updates from time to time.
8. USER DISCRETION
You can always choose not to provide information and in such cases, if the information required is classified as mandatory, You will not be able to avail of that part of the Services, features or content.
You can add or update Your Personal Information on a regular basis. When You update information, the Company will keep a copy of the prior version for its records.
The Company may, if You so choose, send direct advertisement mailers to You at the address given by You. You have the option to opt-out of this direct mailer by clicking at the unsubscribed link option attached to the e-mail. The Company respects Your privacy and if You do not want to receive e-mail or other communications from the Company or use Your Personal Information, please report to the Company at rakesh@snredulabs.com.
The ‘Help’ portion of the toolbar on most browsers will tell You how to prevent Your browser from accepting new cookies, how to have the browser notify You when You receive a new cookie, or how to disable cookies altogether. Further, You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website/App of its manufacturer. However, as cookies allow You to take advantage of some of the Website/App features, some of the Website/App features and services may not function properly if Your cookies are disabled. It is, therefore, recommended that You leave the cookies turned on. For instance, if You block or otherwise reject the Company’s cookies, You will not be able to download any of the Company’s Content or avail of the Company’s services that require You to log in.
9. GRIEVANCE OFFICER
The details of the Grievance Officer and the manner of contacting him in case of any concern/grievance with respect to the contents on the Website/App and/or if there has been violation of this Policy is as per the relevant Clause of the Terms of Use.
Copyright Policy
Note: All defined words in the Terms of Use and/or Additional Terms would continue to have the same meaning in this Copyright Policy.
All content on the Website/App, inter alia text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of SNREDULABS (“SNRCOMPUTERS”), its affiliates, its content suppliers or the recognized and credited third parties and is protected by relevant copyright, authors’ rights and database right laws. The compilation of all content on this Website/App is the exclusive property of the Company and/or its affiliates and is protected by relevant copyright and database right laws. All software used on the Website/App are the property of the Company, its affiliates or its software suppliers and is protected by the relevant copyright and author’ rights laws.
You may not systematically extract/or re-utilise parts of the contents of the Website/App without the Company’s and/or its affiliates and/or the recognized and credited third parties (as may be applicable) express written consent, apart for Your personal, non-commercial use, but only if You acknowledge the Website/App and/or the relevant, recognized and credited third parties (as may be applicable) as the source of the material so extracted or re-utilised. In particular, You may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Website/App, without the Company and/or its affiliates and/or the recognized and credited third parties (as may be applicable), express written consent. You may also not create and/or publish Your own database that features substantial parts of the Website/App without the Company and/or its affiliates (as may be applicable) express written consent.
NOTIFICATION OF COPYRIGHT INFRINGEMENT – [Take Down Notice]
If You are the owner of copyright in any content available on the Website/App and uploaded without Your consent causing it to amount to copyright infringement, or You believe that Your content has been copied in any way that constitutes infringement, please provide the following information to the Company:
A statement specifying that You have found specific content on the Website/App e.g., video/ audio/ text/ graphic content, which You believe infringes Your copyright.
The title and description of the content, as available on the Website/App, and the full URL of the web page where the content is available.
Description of the content/work, the copyright which belongs to You, and which You believe has been infringed. In case this information is available on the internet, please send the Company a link to the same.
The country in which Your copyright applies.
An explanation on how the content available on the Website/App infringes Your copyright (e.g. in case of any audio content, the musical works or the sound recordings are a copy of Your original works, etc.).
Your contact information so that the Company can get in touch with You (e-mail and/or postal address along with contact number).
A statement by You that You have a good-faith belief that the disputed use of the copyrighted work is not authorized by the copyright owner (or by a third party who is legally entitled to do so on behalf of the copyright owner, such as his agent) and is not otherwise permitted by law. and
A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner’s behalf.
Please affix the electronic or physical signature of the copyright owner or person authorized to act on behalf of the owner. If You are providing notice by e-mail, a scanned physical signature or a valid electronic signature will be accepted.
Please send Your copyright infringement notice to the attention of the Company at:
By mail: rakesh@snredulabs.com
Address: SNR Computers,
#6-2-84, Subhashnagar, Nizamabad, Telangana,India, 503002
Please note that the information provided in this notice may be forwarded to the person who provided the allegedly infringing content.
Any person who knowingly misrepresents that any material or activity is infringing, may be subject to legal liability. Accordingly, if You are not sure whether material available online infringes Your copyright, please contact a lawyer.
The Company should be contacted only if You believe that Your work has been used or copied in a way that constitutes copyright infringement and that such infringement is occurring on the Website/App or on Website/Apps linked to or from the Website/App, or in connection with the Services provided on the Website/App. All other inquiries directed to the Company will not be responded to. Such inquiries should be made through the feedback procedure referenced in the Website/App.
This Copyright Policy is an electronic record and this electronic record is generated by a computer system and does not require any physical or digital signatures.
WhatsApp Cloud API Integration
SNREDULABS integrates Meta’s WhatsApp Cloud API to send authorised notifications on behalf of educational institutions. The ERP uses WhatsApp templates approved by Meta to send messages such as attendance alerts, fee reminders and exam updates. Only the minimum data necessary (phone number and template variables) is transmitted to WhatsApp Cloud API to deliver these messages. We do not sell or share this data with unaffiliated third parties.
Schools using SNREDULABS remain the data controllers. SNREDULABS acts as a data processor and deletes or anonymises data when no longer required or upon verified request. Users may opt out of non-essential WhatsApp messaging at any time via their institution’s settings or by contacting rakesh@snredulabs.com.
Disclaimer
Note: All defined words in the Terms of Use and/or Additional Terms would continue to have the same meaning in this Disclaimer.
This Disclaimer agreement was last updated: 06-08-2019
You acknowledge and undertake that You are accessing the Website/App and the Services on the Website/App at Your own risk and are using Your best and prudent judgment before accessing, using and/or entering into any communication through the Website/App. The Company shall neither be liable nor responsible for any actions or inactions of any User nor any breach of conditions, representations or warranties by any User and the Company hereby expressly disclaims any and all responsibility and liability in that regard. The Company shall not mediate or resolve any dispute or disagreement between Users.
The Company further expressly disclaims any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the Services. While the Company has took precautions to avoid inaccuracies in the content on the Website/App, all content, information, software, products, services and related graphics are provided as is, without warranty of any kind. Any reliance that You place on any information provided on the Website/App is strictly at Your own risk.
In no event will the Company be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits incurred/arising out of, or in connection with, the use of this Website/App or by any material downloaded from the Website/App.
Through this Website/App, You are able to link to other websites which are not under the control of the Company. The Company has no control over the nature, content, and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the Website/App up and running smoothly. However, the Company takes no responsibility for, and will not be liable for, the Website/App being temporarily unavailable due to technical issues beyond its control.
This Disclaimer is an electronic record and this electronic record is generated by a computer system and does not require any physical or digital signatures.
Terms and Conditions
Last updated: 11-07-2026
1. BACKGROUND
SNR EDULABS (a unit of SNR Computers), having its principal office at #6-2-84, Subhashnagar, Nizamabad, Telangana, India - 503002 ("SNR EDULABS", "Provider" or "Licensor"), is engaged in the business of developing, marketing and operating a cloud-based school management (ERP) platform for educational institutions including schools, colleges and tuition centres ("Institutions"). The platform is made available through the website www.snredulabs.com, the web application and the SNR EDULABS mobile applications for administrators, teachers, parents/students and transport staff (collectively, the "Platform" or "Product").
These terms and conditions constitute a license agreement ("Terms and Conditions" or "License Agreement") between you ("You", "Your" or "Licensee") and the Licensor. By clicking the 'Accept' or similar option, or by registering, subscribing to or using the Product, the Licensee agrees to this License Agreement together with the Subscription Agreement, Terms of Use and Privacy Policy available on the Website ("Additional Documents"). This License Agreement shall be read along with the Additional Documents and, in case of any inconsistency, the terms of this License Agreement shall prevail.
Please read these Terms and Conditions carefully before subscribing to the Product and Services offered by the Licensor.
The Licensor may amend these Terms and Conditions from time to time with notice to You through the registered email or other contact details provided by You. Your continued use of the Product without cancelling the Subscription for a period of 30 (thirty) days after such notice will constitute Your acceptance of the amendment.
2. GRANT OF LICENSE
Subject to the Licensee subscribing to the Product in accordance with these Terms and Conditions, the Licensor grants the Licensee a non-exclusive, non-transferable right to use the Product ("License") during the period for which the Subscription has been obtained ("License Term").
Upon subscription and payment of the License Fees, the Licensor shall provide the Licensee a log-in ID and password ("Admin ID"). The authorised representative of the Licensee may create sub-IDs/sub-profiles for staff, parents, students, transport staff and other representatives. Such sub-IDs/sub-profiles are created by the Licensee at its own risk, and any issue, including confidentiality issues, arising from their use shall be the sole liability of the Licensee. The Licensee shall ensure that all such users comply with these Terms and Conditions and the Additional Documents.
3. SUB-PROFILES AND SUB-IDs (FOR STAFF, PARENTS, STUDENTS, GUARDIANS AND OTHER REPRESENTATIVES)
All terms and conditions under this Agreement apply to sub-profiles and sub-IDs, and use of the Product through them is subject to acceptance of this Agreement and the Additional Documents.
Sub-profile and sub-ID holders agree and understand that the information and data available through the Services (attendance, marks, fees, timetables, transport information etc.) is provided by the Institution and other sub-users, and the Licensor shall not be liable for the accuracy or correctness of such information. The Institution shall be solely responsible for the same.
4. SCOPE OF SERVICES
The Licensor has developed a cloud-based platform which it makes available to the Licensee for maintaining records and facilitating the processes of the Institution ("Services"), including, without limitation:
• student admissions, enquiry and enrollment management;
• attendance management (including biometric device integration where opted);
• fee management, receipts, dues and online fee collection;
• examination management, marks, report cards and homework;
• timetable, leave, human resource and payroll management;
• expense management and financial accounting;
• library, hostel and front-desk management;
• transport management, including optional live vehicle location sharing between transport staff and parents on the same route;
• reports and analytics; and
• any other module or service the Licensor provides from time to time.
The Platform also enables the Institution and parents to stay updated through notifications sent via SMS, WhatsApp, mobile push notifications, email and other modes adopted by the Licensor from time to time. Licenses are available under different Subscription types (for example, with or without messaging services), and the Services shall be provided in accordance with the option chosen in the Subscription Agreement.
5. LICENSE TERM AND LICENSE FEES
The License Term shall be as agreed between the Parties in the Subscription Agreement. This License Agreement becomes effective on the date the Product and Services are made available to the Licensee ("Effective Date") and continues unless terminated in accordance with this Agreement.
The License Fees or Subscription Fees are payable based on (i) the License Term; (ii) the billing cycle (monthly, quarterly or annual); and (iii) the number of students, as recorded in the Subscription Agreement. The License is subject to timely payment by the Licensee.
Monthly Subscription:
• For the first month, pro-rata Subscription Fees shall be paid based on the number of days the License is available in that month. Thereafter, the monthly Subscription Fees shall be paid by the 7th (seventh) day of every month ("Due Date"), and the License will be renewed only if payment is made by the Due Date, subject to the delayed-payment conditions below.
• The License is provided on a monthly recurring billing cycle, and one month's License Fees shall be paid in advance at the time of subscribing.
Quarterly Subscription:
• Each License Term begins on the date opted by the Licensee and expires three (3) months from the Effective Date. Approximately thirty (30) days before expiry, the Licensor shall notify the Licensee of its opportunity to renew, and a demand for payment will be issued. The advance payment shall be as mutually agreed.
Annual Subscription:
• Each License Term begins on the date opted by the Licensee and expires twelve (12) months from the Effective Date. Approximately thirty (30) days before expiry, the Licensor shall notify the Licensee of its opportunity to renew, and a demand for payment will be issued. Renewal requires mutual agreement, and fees for renewal will be at the Licensor's then-current rates. If the License is not renewed, access to the Product will terminate at the end of the then-current License Term.
Delayed payment:
• If the License Fees are paid after the Due Date, the Licensee shall pay the License Fees along with 10% of the License Fees as a late-fee charge.
• If payment is not received within thirty (30) days of the Due Date, the Licensor may, without prejudice to its other rights and remedies, disable the Licensee's password and account, suspend access to all or part of the Product (including for sub-profiles and sub-IDs) and/or forfeit the advance amount, and shall be under no obligation to provide the Product while invoices remain unpaid.
All fees are non-refundable, including License Fees paid in advance where the Licensee cancels before the end of the License Term, except as expressly stated in the Refund Policy. All amounts stated in this Agreement are exclusive of applicable taxes, which shall be added to invoices at the appropriate rate.
6. COMMUNICATIONS AND MESSAGING SERVICES
Where the Subscription includes messaging services:
• SMS messages are sent using templates and sender IDs registered on the DLT platform in accordance with TRAI regulations. The Licensee shall use messaging only for legitimate, institution-related communication and shall not send unsolicited or promotional content in violation of applicable law.
• WhatsApp notifications (such as attendance alerts, fee reminders, receipts, exam schedules and announcements) are sent through Meta's official WhatsApp Cloud API using message templates approved by Meta. Only the minimum data necessary (recipient phone number and template variables) is transmitted for delivery.
• Mobile push notifications may be delivered through the SNR EDULABS mobile applications.
The Licensee (Institution) is responsible for obtaining any consent required from parents, students and staff for receiving such communications, and for the accuracy of recipient contact details. Recipients may opt out of non-essential messaging at any time through the Institution's settings or by contacting rakesh@snredulabs.com. Messaging credits, if purchased, are governed by the Subscription Agreement and are non-refundable once consumed.
7. LICENSEE DATA AND DATA PROTECTION
The Licensee shall provide data and access to data to facilitate use of the Product. Such data belongs to the Licensee, which owns all rights, title and interest in it and has sole responsibility for its legality, reliability, integrity, accuracy and quality ("Licensee Data").
The Licensee is the data controller/data fiduciary in respect of personal data of its students, parents and staff, and the Licensor acts as a service provider/data processor. The Licensor shall process Licensee Data only for the functioning of the Product and internal records, in accordance with the Privacy Policy, the Information Technology Act, 2000 and, to the extent applicable, the Digital Personal Data Protection Act, 2023. Any use beyond this shall require the Licensee's prior written permission. The Licensor does not sell or share Licensee Data with unaffiliated third parties.
If the Licensee provides information that is untrue, inaccurate, not current or incomplete, or over which it has no rights, the Licensor may suspend or terminate the License and refuse current or future use of the Product.
In the event of any loss or damage to Licensee Data, the Licensee's sole and exclusive remedy shall be for the Licensor to use reasonable commercial endeavours to restore the lost or damaged data from the latest back-up maintained in accordance with its archiving procedures. Upon termination and settlement of dues, or upon verified request, the Licensor shall delete or anonymise personal data in accordance with the Data Deletion Instructions published on the Website, subject to legal retention requirements.
8. MOBILE APPLICATIONS AND LOCATION SHARING
The Product includes mobile applications for administrators, teachers, parents/students and transport staff. Use of the mobile applications is additionally subject to the terms of the relevant app store (Google Play / Apple App Store).
Where the Institution opts for the transport/location feature, live vehicle location is shared through the application only between the transport staff (driver) and the parents assigned to the same route, and only for the duration of the trip, in accordance with the Location Sharing Policy published on the Website. Location data is used solely to provide this feature. The Institution is responsible for informing drivers and parents about this feature and obtaining any required consent.
9. REPRESENTATIONS AND WARRANTIES
Each Party represents and warrants to the other that: (a) it is validly existing under applicable law and has the power to carry on its business as now conducted; (b) it has full power and authority to enter into and perform this Agreement; (c) this Agreement constitutes a legal, valid and binding obligation enforceable against it; and (d) it is in compliance with applicable laws and has obtained all permits and licenses required for its obligations under this Agreement.
The Licensee warrants that it understands that the proper functioning of the Product depends on the Licensee Data being correct and accurate, and it will be liable for any issue arising from incomplete or incorrect Licensee Data. In the event of any legal issue/dispute between the Licensee and its authorised users (parents, students, staff etc.), the Licensee shall be solely liable for such claims. Any loss caused to the Licensor due to the Licensee's failure to comply with laws or obtain required permits shall be made good by the Licensee.
The Licensor disclaims all other warranties, express or implied, including implied warranties of merchantability, merchantable quality or fitness for a particular purpose, except to the extent that warranties implied by law cannot be validly waived.
10. RIGHTS, OBLIGATIONS AND COVENANTS OF LICENSEE
The Licensee shall:
• provide the Licensor all necessary co-operation in relation to this Agreement;
• comply with all applicable laws and regulations with respect to its activities;
• carry out its responsibilities in a timely and efficient manner (in the event of delay in the Licensee's assistance, the Licensor may reasonably adjust any agreed schedule);
• obtain and maintain all licenses, consents and permissions necessary for the Licensee, its contractors and agents to perform their obligations, including consents relating to personal data of students, parents and staff;
• ensure its network and systems comply with the specifications provided by the Licensor from time to time;
• be solely responsible for its network connections and telecommunications links to the Licensor's data centres, and for all problems, delays and losses arising from them or from the internet;
• be solely responsible for maintaining the confidentiality of its passwords and notify the Licensor of any unauthorised access to the Product; and
• have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness and ownership of, or right to use, all Licensee Data.
The rights granted under this Agreement are granted to the Licensee only and shall not be considered granted to any subsidiary, affiliate or holding entity of the Licensee.
11. RIGHTS, OBLIGATIONS AND COVENANTS OF LICENSOR
The Licensor shall ensure the Product performs substantially in accordance with this Agreement. The Licensor shall not be liable for non-conformance caused by use of the Product contrary to the Licensor's instructions, or by modification or alteration of the Product by any party other than the Licensor or its authorised contractors. If the Product does not conform, the Licensor will, at its expense, use reasonable commercial endeavours to correct the non-conformance promptly or provide an alternative means of accomplishing the desired performance; such correction or substitution constitutes the Licensee's sole and exclusive remedy for breach of the Licensor's covenants. Notwithstanding the foregoing, the Licensor:
• does not warrant that use of the Product will be uninterrupted or error-free, or that the Product and related materials will meet the Licensee's requirements; and
• is not responsible for delays, delivery failures or other loss or damage resulting from the transfer of data over communications networks, including the internet, or from third-party messaging channels (SMS operators, WhatsApp/Meta, push notification services).
The Licensor shall use commercially reasonable endeavours to make the Product available 24 hours a day, seven days a week, except for planned maintenance carried out during the maintenance window of 12:00 am to 4:00 am IST, and unscheduled maintenance, for which the Licensor will endeavour to give at least 6 (six) hours' advance notice.
Nothing herein prevents the Licensor from entering into similar agreements with third parties or independently developing, using, selling or licensing similar products and services. The Licensor warrants that it maintains all licenses, consents and permissions necessary for the performance of its obligations.
12. THIRD-PARTY SERVICES AND PAYMENTS
The Product may integrate third-party services such as payment gateways (for online fee collection), SMS operators, Meta's WhatsApp Cloud API, mapping/location services and hosting providers. Such services are governed by the respective third parties' terms and privacy policies, and the Licensor shall not be liable for their acts, omissions or downtime. Online payments made by parents/users are processed by the payment gateway; the Licensor does not store card or banking credentials. Any chargebacks, gateway charges or taxes applicable to online collections shall be borne as per the Subscription Agreement.
13. INDEMNITY
The Licensee agrees to indemnify, defend and hold harmless the Licensor, its affiliates and their respective officers, directors, agents and employees from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and interest) asserted against or incurred by the Licensor arising out of, or resulting from, any breach or non-performance of any representation, warranty, covenant or obligation of the Licensee under this Agreement. The Licensee further agrees to hold the Licensor harmless against any third-party claim arising out of or in connection with the Licensee's use of the Product, damage caused by the Licensee to a third party, the Licensee's violation of this Agreement, or the Licensee's violation of the rights of another, including intellectual property rights.
14. INTELLECTUAL PROPERTY RIGHTS
The Licensor's trademarks, logos, images, service marks and trade names (collectively, the "Trademarks") and other distinctive branding features displayed on the Website or through the Product are registered and unregistered Trademarks of the Licensor and shall not be used in any manner likely to cause confusion or that disparages the rights holder. All Trademarks not owned by the Licensor are the property of their respective owners. All intellectual property rights in and to the Product are owned by the Licensor. The grant of the License shall not be construed as an assignment of the Product or any rights in it; the Licensee obtains only limited usage rights as specified in this Agreement. Any rights not expressly granted are reserved to the Licensor. The Licensee must not alter, delete or conceal any copyright, trademark, patent or other notices contained on the Website or in the Product.
15. CONFIDENTIALITY
Each Party will, during the License Term and after its expiry or termination, maintain strict confidentiality of all information received pursuant to the License which is not public knowledge, and will not disclose it except to its employees who need to know it for the purposes of this Agreement, procuring that such employees maintain the same confidence. Neither Party shall make the other's confidential information available to any third party or use it for any purpose other than this Agreement, unless required by law or by order of a governmental or judicial authority.
16. SUSPENSION AND TERMINATION
The Licensor may suspend or terminate the License upon occurrence of any of the events specified in this clause or elsewhere in this License Agreement:
• The License shall stand terminated upon expiry of the License Term if not renewed in accordance with this Agreement.
• Either Party may terminate the License by giving ninety (90) days' prior written notice to the other Party.
• The Licensor may terminate the License without prior notice and with immediate effect if the Licensee fails to observe any term of this Agreement, or is subject to winding up, dissolution or analogous proceedings.
Upon expiry or termination, the rights and obligations of the Parties shall terminate, unless otherwise specified. Any right of termination is without prejudice to the Parties' other rights, including claims for damages or indemnity. Upon termination, the Licensor shall cease to act as the Licensor of the Licensee (save for unfulfilled obligations contracted with third parties prior to such date) and shall return or delete the Licensee's data and confidential information in accordance with Clause 7. Upon termination or suspension, the Licensee shall no longer be entitled to use the Product, the Licensor may disable the Licensee's account (including sub-profiles and sub-IDs), and the Licensee shall immediately pay all amounts owed to the Licensor.
17. LIMITATION OF LIABILITY
The Licensor and its directors, officers, employees, affiliates and agents shall not be liable to the Licensee for indirect, incidental, special or consequential damages of any kind, whether based in contract, tort (including negligence) or otherwise, arising from the use of the Product or any deficiency or error in the Services. The Licensee's sole and exclusive remedy for any loss connected to the Product or Services shall be, at the Licensor's option: (a) bringing the performance of the Product into substantial compliance with its functional specifications; or (b) return of an appropriate portion of the payment made by the Licensee with respect to the applicable portion of the Product. In no event shall the Licensor's aggregate liability under this Agreement exceed the License Fees paid by the Licensee in the twelve (12) months preceding the claim.
18. GOVERNING LAW AND JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of India. The courts at Nizamabad, Telangana shall have exclusive jurisdiction over matters arising from this Agreement.
19. FORCE MAJEURE
Neither Party shall have liability to the other under this Agreement if it is prevented from or delayed in performing its obligations, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including failure of a utility service, transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, accident, fire, flood or storm, provided that the other Party is notified of such event and its expected duration.
20. WAIVER
No failure or delay by a Party to exercise any right or remedy under this Agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict its further exercise. No single or partial exercise of a right or remedy shall prevent or restrict its further exercise.
21. ASSIGNMENT
The Licensee shall not, without the prior written consent of the Licensor, assign, transfer, charge, sub-contract or deal in any other manner with any of its rights or obligations under this Agreement. The Licensor may at any time assign, transfer, charge, sub-contract or deal in any other manner with any of its rights or obligations under this Agreement.
22. SEVERABILITY
If any provision of this Agreement is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed without affecting the validity and enforceability of the remaining provisions.
23. ENTIRE AGREEMENT AND MODIFICATION
This Agreement, together with the Subscription Agreement and the Additional Documents, constitutes the complete agreement between the Parties with respect to its subject matter and supersedes all previous agreements, understandings and representations, whether written or oral, relating to it. This Agreement may not be extended, modified or amended unless in writing and signed by the duly authorised representatives of the Parties, or amended in accordance with Clause 1.
24. SURVIVAL OF TERMS
Any terms of this Agreement, including License Fees, Confidentiality, Data Protection, Representations and Warranties, Limitation of Liability, Indemnity and Governing Law and Jurisdiction, and those which by their nature are intended to extend beyond expiry or termination, will remain in effect until fulfilled and will apply to the respective successors and assignees of the Parties.
25. GRIEVANCES AND CONTACT
For any questions, concerns or grievances regarding this Agreement or the Product, please contact:
Grievance Officer: Mr. Rakesh Velagapudi
Email: rakesh@snredulabs.com
Phone: +91-9848978885
Address: SNR EDULABS (SNR Computers), #6-2-84, Subhashnagar, Nizamabad, Telangana, India - 503002
Terms of Use
These terms and conditions of use (“Terms of Use“) of the Website (as defined below) between SNR EDULABS (“SNR Computers” or “SNR EDULABS“) and the users/registrants of the Website(“You” or “Your” or “Yourself” or”User”)describe the terms on which the Company offers You access to the Website and the Services (as defined below) through the Website.
Note: All defined words in the Terms and Conditions for Client and Terms and Conditions for Providers and/or Additional Terms would continue to have the same meaning in this Terms of Use.
PLEASE READ THE TERMS OF USE CAREFULLY BEFORE USING OR REGISTERING ON THE WEBSITE OR ACCESSING ANY MATERIAL, INFORMATION OR SERVICES THROUGH THE WEBSITE. YOUR USE OF THE WEBSITE OR THE SERVICES PROVIDED BY THE WEBSITE SHALL SIGNIFY YOUR ACCEPTANCE OF THE TERMS OF USE AND YOUR AGREEMENT TO BE LEGALLY BOUND BY THE SAME.
1. GENERAL
The website www.snredulabs.com along with the ‘SNR EDULABS’ mobile applications (“Website“) is an internet based portal owned and operated by SNREDULABS (“Company” or “SNR EDULABS“), a company incorporated under the Companies Act, 1956 with its registered office at #6-2-84,Subhashnagar,Nizamabad,Telangana, India, 503002. The Company is engaged in the business of developing, marketing and operating a cloud-based platform for educational institutions including schools, colleges, tuition centers etc. (“Institutions”) that provides the Institutions with software solutions.
The access to the Website and the Services are offered to You conditioned on acceptance of all the terms, conditions and notices contained in these Terms of Use, along with the Privacy Policy, Copyright Policy, Disclaimer and applicable terms and conditions such as Terms and Conditions as displayed on the Website (“Additional Terms“) and any amendments made to it by the Company at its sole discretion and posted on the Website. Accessing the Website through any medium, including but not limited to accessing the website through mobile phones, smartphones, and tablets, are also subjected to these Terms of Use and Additional Terms.At the time of Registration, You will be required to comply with the Terms and Conditions.
The Company shall not be required to notify You, whether as a user or not, of any changes made to the Terms of Use and/or Additional Terms. The revised Terms of Use and/or Additional Terms shall be made available on the Website. Your use of the Website and the Services is subject to the most current version of the Terms of Use and/or Additional Terms made available on the Website at the time of such use. You are requested to regularly visit the home page of Website to view the most current Terms of Use and/or Additional Terms. You can determine when the Company last modified the Terms of Use and/or Additional Terms by referring to the “Last Updated” section of the document. It shall be Your responsibility to check these Terms of Use and/or Additional Terms periodically for changes. Your continued use of the Website, following changes to the Terms of Use and/or Additional Terms, will constitute Your acceptance of those changes.
By (i) using this Website or any facility or Service provided by this Website in any way; or (ii) merely browsing the Website, You agree that You have read, understood and agreed to be bound by these Terms of Use and/or Additional Terms as applicable and available on the Website. If You do does not so agree to the foregoing,You are prohibited from accessing or using the Website. If You do does not agree to any of the provisions set forth in the Terms of Use and/or Additional Terms, kindly discontinue viewing or participating in this Website immediately.
2. ELIGIBILITY OF USE
The Website and/or its services are not available to minors under the age of eighteen (18) or to any users suspended or removed from the SNR EDULABS system by the Company for any reason whatsoever. If You do not conform to the above qualification, You shall not avail the services or use the Website.
On using the Website, You represent that You are of legal age to form a binding contract and are not a person barred under the laws as applicable in India and/or by the Company. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, of unsound mind are not eligible to use the Website. Notwithstanding the foregoing, if You are below the age of eighteen (18) years, You may browse the Website or avail the services through Your legal guardian in accordance with the applicable laws.
You need not register with SNR EDULABS to simply visit and view the Website, but to access and avail the services provided by SNR EDULABS, You will need to register and create a password-protected account (“Account“).
The Company reserves the right to refuse access to use the Website to users or to terminate access granted to existing users at any time without according to any reasons for doing so.
3. USE OF WEBSITE AND USER OBLIGATIONS
Subject to compliance with the Terms of Use and/orAdditional Terms, the Company grants You a non-exclusive, limited license to access and use this Website. This license does not include amongst others any downloading or copying of any Information for the benefit of another user or any third party. You may not bypass any measures used by the Company to prevent or restrict access to the Website. Any unauthorized use by You shall terminate the permission or license granted to You by the Website.
You agree to use the Website and the Services offered on the Website only for purposes that are permitted by (a) the Terms of Use and/orAdditional Terms; and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
You acknowledge and agree that by accessing or using the Website, You may be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. The Company can not control the information provided by users which are made available on the Website. The Company disclaims all liabilities arising in relation to such offensive content on the Website. Further, You may report such offensive content to the Grievance Officer.
If Website allows You to post, upload, project any material on the Website, You hereby undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, You undertake not to:
Defame, abuse, harass, threaten or otherwise violate the legal rights of others.
Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with person or entity.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, libelous, slanderous, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword.
Upload files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents or involve the sale of counterfeit or stolen items.
Upload or distribute files that contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of the Website or any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate Website or any system, data or personal information.
Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website).
Attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, to any SNR EDULABS server, or to any of the Services offered on or through the Website, by hacking, password mining or any other illegitimate means.
Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to the Website, or any other customer ofSNR EDULABS, including any SNR EDULABSAccount not owned by You, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website.
Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites.
Collect or store data about other Users in connection with the prohibited conduct and activities set forth in this Section.
Host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that belongs to another person and to which You do not have any right.
Host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986.
Host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that harm minors in any way.
Host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
Host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that deceives or misleads the addressee/ Users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.
Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms of Use and/or Additional Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of SNR EDULABSor other third parties.
Conduct or forward pyramid schemes, junk emails, chain letters, or unsolicited mass mailing or spamming.
Download any file posted by another User of a Service that You know, or reasonably should know, cannot be legally distributed in such manner.
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service.
Violate any applicable laws or regulations for the time being in force within or outside India.
Violate the Terms of Use including but not limited to any applicable Additional Terms of the Website; and.
Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.
You agree that You are solely responsible to the Company for any breach of Your obligations under the Terms of Use and/orAdditional Terms and for the consequences (including any loss or damage which the Company or its affiliates or its Users or any third party may suffer) of any such breach.
You agree that the Company may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required to use the Website if any or offer opportunities to some or all Website users.
“Your Information” is defined as any information You provide to the Company or other users of the Website duringYour access or use of the Website. You are solely responsible for Your Information, and the Company acts only as a passive conduit for the online distribution and publication of Your Information.
The Company shall have the right to use Your Information as provided by You and such usage of Your Information by the Company does not amount to a violation of any rights You might have in Your Information. You agree to grant the Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) that You may have in Your Information, in any media now known or not currently known, with respect to Your Information. The Company will only use Your Information in accordance with the Terms of Use and/orAdditional Terms.
In the event that any content, information and/or transaction on the Website which is in violation of this Terms of Use and/or Additional Terms and/or applicable law comes to Your knowledge, You shall take all steps to inform the Grievance Officer.
The Company is not responsible for any non-performance or breach of any contract entered into between users. The Company can not and does not guarantee, warrant, assure or ensure that the users will perform, undertake, consume or conclude any transaction concluded on the Website. The Company shall not and is not required to mediate or resolve any dispute or disagreement between users.
You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules made there under as applicable and as amended from time to time and also all applicable domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/ VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of the Website and Services. You shall not engage in any transaction, which is prohibited by the provisions of any applicable law.
You shall not, either alone or in conjunction with other Users, manipulate or attempt to manipulate the prices of any services being provided through the Website by the Providers.
You hereby acknowledge and agree that the Company shall not be liable for submitted content or the defamatory, offensive, or illegal conduct of any User or third party and that the risk of harm or damage from the same rests entirely with You.
4. INTELLECTUAL PROPERTYRIGHTS
SNR EDULABS trademarks, logos, images, service marks, trade names (collectively the “Trademarks”) and other distinctive branding features displayed on the Website or on content available through the Website are registered and unregistered Trademarks of the Company and shall not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders that are likely to cause customer confusion, or in any manner that disparages or discredits their rights holders. All Trademarks not owned by the Company that appears on the Website or on or through the Website’s Services, if any, are the property of their respective owners. Your misuse of the Trademarks displayed on the Website or on or through any of the Website’s Services is strictly prohibited.
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, the Company owns, solely and exclusively, all intellectual property rights in and to the trademark “SNR EDULABS” and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks ( “Content“). Your use of the Website does not grant to your ownership of any content, code, data or materials You may access on or through the Website.
Any commercial or promotional distribution, publishing or exploitation of the Website, or any content, code, data or materials on the Website, is strictly prohibited unless You have received the express prior written permission from authorized personnel of the Company or the otherwise applicable rights holder. Other than as expressly allowed herein, You shall not download, post, display, publish, copy, reproduce, distribute, transmit, modify, perform, broadcast, transfer, create derivative works from, sell or otherwise exploit any content, code, data or materials on or available through the Website. You further agree that You shall not alter, edit, delete, remove, otherwise change the meaning or appearance of, or repurpose, any of the content, code, data, or other materials on or available through the Website, including, without limitation, the alteration or removal of any trademarks, trade names, logos, service marks, or any other proprietary content or proprietary rights notices. You acknowledge that You do not acquire any ownership rights by downloading any copyrighted material from or through the Website. If You make other use of the Website, or the content, code, data or materials thereon or available through the Website, except as otherwise provided above, You may violate copyright and other laws of India, other countries, as well as applicable state laws and may be subject to liability for such unauthorized use.
Any rights not expressly granted herein, are reserved to SNR EDULABS. You agree to abide by all copyright notices, information, or restrictions contained in any part of the Website. You must not alter, delete, or conceal any copyright, trademark, patent, or other notices contained on the Website.
5. THIRD PARTY CONTENT
The Website makes available general third party information such as advertisements including videos, images and photographs of the products and other data from external sources (“Third Party Content“). Similar Third Party Content would also be available to You on the email received by You from SNR EDULABS. The provision of Third Party Content is for general informational purposes only. You acknowledge that the Third Party Content provided to You is obtained from sources believed to be reliable. The Company does not provide any guarantee with respect to any of the Third Party Content and the Company shall not be held liable for any loss suffered by You based on Your reliance on or use of such data.
6. WARRANTY AND LIABILITY
The Website, Services, and other materials are provided by the Company on an “as is” basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, the Company makes no warranty that (i) the Website or the Services will meet Your requirements or Your use of the Website or the Services will be uninterrupted, timely, secure or error-free; (ii) the results that may be obtained from the use of the Website, Services or materials will be effective, accurate or reliable; (iii) the quality of the Website, Services or other materials will meet your expectations; or that (iv) any errors or defects in the Website, Services or other materials will be corrected. No advice or information, whether oral or written, obtained by You from the Company or through or from use of the Website shall create any warranty not expressly stated in the Terms of Use and/or Additional Terms.
To the maximum extent permitted by applicable law, the Company will have no liability related to User content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. The Company also disclaims all liability with respect to the misuse, loss, modification or unavailability of any User content.
The Company has endeavored to ensure that all the information on the Website is correct, but the Company neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. Further, the Company shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the Website that may occur due to technical reasons or for any reason beyond the Company’s control. The user understands and agrees that any material or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. The Company accepts no liability for any errors or omissions, with respect to any information provided to You whether on behalf of itself or third parties.
The Company shall is not liable for any third party product or services. The advertisement available on e-mail or Website with respect to the third party website or the products and services are for information purpose only.
7. INDEMNITY
You agree to indemnify, defend and hold harmless the Company, its subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by the Company that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms of Use and/or Additional Terms. Further, You agree to hold the Company harmless against any claims made by any third party due to, or arising out of, or in connection with, Your use of the Website or any claim that You caused damage to a third party, Your violation of the Terms of Use and/or Additional Terms, or Your violation of any rights of another, including any intellectual property rights. The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
8. LIMITATION OF LIABILITY
In no event shall the Company, respective officers, managers, directors, employees, members, successors, assigns, subsidiaries, affiliates be liable to You for any direct, indirect, incidental, special, punitive, consequential or exemplary damages (including but not limited to loss of business, revenue, profits, use, data or other economic advantage) whatsoever, resulting from:
any access to or use of the Website.
b) Errors, mistakes or inaccuracies of data, marks, content, information, materials or substance of the Website or submitted content.
c) Any unauthorized access to or use of the secure servers and/or any and all personal information and/or financial information stored therein.
d) Any viruses which may be transmitted through the Website by any third party.
e) Any interruption or cessation of transmission to or from the Website.
f) Any errors or omissions in any data, content, information, materials or substance of the Website or submitted content.
g) Any disputes that may arise between the Users on the Website.
h) Any defamatory, offensive or illegal conduct of any User.
i) Any use of any data, marks, content information, materials or substance of the Website or submitted content posted, emailed, transmitted or otherwise made available on or through the Website.
Notwithstanding anything to contrary, the Company’s entire liability to You under this Terms of Use or otherwise shall be to the extent as described in the Terms and Conditions.
The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
9. VIOLATION OF THE TERMS OF USE
The Company may at any time at its sole discretion refuse access, restrict, suspended or terminate any user and block such user from visiting the Website. A user that has been suspended or blocked may not register or attempt to register with SNR EDULABSor use the Website in any manner whatsoever until such time that such user is reinstated by the Company. Notwithstanding the foregoing, if You breach the Terms of Use and/or Additional Terms, the Company reserves the right to recover any amounts due and owing by You to the Company and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against You or obtaining any injunctive or equitable relief that the Company deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies the Company may have against You in law or in equity.
10. LINKING TO THIRD PARTY WEB SITES
You may be able to link from the Website to third party websites and third party websites may link to the Website (“Linked Sites“). You acknowledge and agree that the Company has no responsibility for the information, content, products, services, advertising, code or other materials which may or may not be provided by or through Linked Sites, even if they are owned or run by affiliates of the Company.
Links to Linked Sites do not constitute an endorsement or sponsorship by the Company of such websites or the information, content, products, services, advertising, code or other materials presented on or through such websites.
10.3 You are not permitted to link directly to any image hosted on the Website or the Company’s Services, such as using a “in-line” linking method to cause the image hosted by the Company to be displayed on another website.
10.4 You agree not to download or use images hosted on this Website or Linked Sites, for any purpose, including, without limitation, posting such images on another site.
10.5 The Company reserves all of SNR EDULABS’rights under the law to insist that any link to the Website be discontinued, and to revoke Your right to link to the Website from any other website at any time upon written notice to You.
11. PRIVACY POLICY
The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of SNR EDULABSin respect of the Website. You further consent that the terms and contents of such Privacy Policy are acceptable to you.
12. DISPUTE RESOLUTION
The governing law of the Terms of Use and other Additional Documents shall be Indian law.
13. NOTICE
All notices of the Company will be served by email or by general notification on the Website. Any notice provided to the Company pursuant to the Terms of Use and/or Additional Documents for inter alia feedback purposes should be sent to rakesh@snredulabs.com or the Corporate Office address of the Company.
14. ASSIGNMENT
14.1 You cannot assign or otherwise transfer the Terms of Use and/or Additional Terms, or any rights granted hereunder to any third party. The Company’s rights under the Terms of Use and/or Additional Terms are freely transferable by the Company to any third parties without the requirement of seeking Your consent.
15. SEVERABILITY
15.1 If, for any reason, a court of competent jurisdiction finds any provision of the Term of Use and/or Additional Terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms of Use and/or Additional Terms shall continue in full force and effect.
16. WAIVER
16.1 Any failure by the Company to enforce or exercise any provision of the Terms of Use and/or Additional Terms, or any related right, shall not constitute a waiver by the Company of that provision or right.
17. COMMUNICATION
17.1 When You visit the Website or send e-mails to the Company or give Your feedback, You are communicating with the Company electronically. You consent to receive communications from the Company electronically. The Company will communicate with You by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that the Company provides to You electronically satisfy any legal requirement that such communications be in writing.
18. FORCE MAJEURE
18.1 The Company shall have no liability to you for any interruption or delay in access to the Website irrespective of the cause.
19. GRIEVANCE REDRESSAL
In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer is published herewith
Name: Mr. Rakesh Velagapudi
Address: SNR EDULABS (SNR Computers), #6-2-84, Subhashnagar, Nizamabad, Telangana, India - 503002
Email: rakesh@snredulabs.com
Phone: +91-9848978885
In case You have any concern/grievance with respect to the contents on the Website and/or if there has been violation of this Terms of Use and/or the Privacy Policy, You may contact the Grievance Officer vide a written complaint to be sent via email.
This Terms of Use is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder. Further, this electronic record is generated by a computer system and does not require any physical or digital signatures. This electronic record is published in accordance with the relevant provisions of the Information Technology Act, 2000 and rules made thereunder.
Cancellation Policy
After successful completion of documentation, SNR EDULABS
hereby grants subscription/license to LICENCEE for the subscription term to
use the APPLICATION/SOFTWARE. The type of subscription/license is opted by the
LICENCEE, which suits him/her most. Each and every type of subscription/license
has its own price, facilities and limitations for the subscription term depending
upon the functionality spectrum/modules it includes.
The is a subscription/license agreement is an agreement of usage by LICENCEE
and NOT AN AGREEMENT FOR SALE.
1) In event of the LICENSEE expressing his/her inability to continue with
the said agreement for any reason what so ever before completion/expiry
of subscription/license term, LICENSEE shall be liable to pay for the
balance subscription/license charges as lump sum payment on immediate
basis and SNR EDULABS has sufficient rights to stop the access of LICENSEE
to/for the Application/Software and LICENSEE shall remove all
the desktop/offline and mobile applications provided by SNR EDULABS
on immediate basis.
2) LICENSEE shall use application/software for lawful purposes only and shall not
post any material violating
* rights of others in any way
* applicable state & country laws
OR which is
* threatening, abusive, defamatory,
invasive of privacy or publicity rights, vulgar, obscene,
profane or otherwise objectionable,
OR
* which leads to a conduct that would constitute
a criminal offense or lead to civil liability
leads to the cancellations of the subscription term with no refund and
LICENSEE shall be liable to pay for the
balance subscription/license charges as lump sum payment on immediate
basis to SNR EDULABS
3) Without prejudice to any other rights, SNR EDULABS reserves all the rights
to terminate this EULA by withdrawal and cancellation of subscription/license,
if SNR EDULABS feels that LICENSEE fails to comply with the terms and conditions of this EULA
, any other usage violations, non payments or any other terms and conditions implemented from time to time. In such event, you must destroy all the tangible and intangible material, information of/for the application/software and related data in your possession and you shall be liable to pay for the balance subscription/license charges as lump sum payment.
Team - Sales
SNR EDULABS
Refund Policy
At SNR EDULABS,
we focus on latest technology platforms & education services
with smart team of enthusiastic IT and Academic professionals (in-house & out-sourced),
working towards the development of sophisticated customized technological
Enterprise Resource Planning Systems in the areas of school & college
management services, technology driven hybrid coaching classes, online tutoring and
test preparation series, for our clients by combining the effort of man and machine
for high performance output.
All the services available at SNR EDULABS end
are carried out for their clients after extensive domain knowledge
in-corporation from time to time, ensuring almost no possibilities
of any subscription cancellation to the
Enterprise Resource Planning Systems, by the client,
in mid of its continuation. However, any refund and service cancellation
is taken place abiding a set of conditions.
1) Subscription to the Enterprise Resource Planning Systems, offered by
us, involves various different courses of action, to get accomplished
from start to end and hence refund policy differs from one subscription type
to other.
2) In making every subscription LIVE, definitely a certain set of resources
are consumed. So, NO refund would be entertained
for the work already completed.
3) Refund for Govt. Taxes Paid, Courrier Charges, Administrative Charges,
Installation Charges, Server Fee, Linked Third Party Payments etc
is not possible under any circumstances.
4) No refund is entertained in situation arising due to
the cancellation of subscription by SNR EDULABS due to
any violation of terms and conditions stated in End User
Licence Agreement by the LICENSEE / Subscription holder.
5) LICENSEE / Subscription holder is entirely responsible for maintaining the confidentiality of his/her
password and account. Furthermore, LICENSEE is entirely responsible for any and
all activities that occur under that account. LICENSEE agrees to notify SNR EDULABS
immediately of any unauthorized use of User’s account or any other breach of security.
In no event SNR EDULABS shall be liable for any loss that LICENSEE may incur as a
result of someone else using LICENSEE’s password or account,
either with or without LICENSEE’s knowledge. However, LICENSEE shall be held liable for
losses incurred by SNR EDULABS or another party due to someone else using
LICENSEE’s account or password. LICENSEE shall use only his/her account at any time
6) SNR EDULABS is not liable to pay refund, if delay or service
disruption occurs due to third party involvement at any end, or what-so-ever.
We request our clients to read the End User
Licence Agreement, refund & cancellation policies throughly to avoid
any inconvenience during cancellation or refund.
Team - Sales
SNR EDULABS
Location Sharing Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you use our application ("Driver-SNREDULABS") for the purpose of sharing live location between drivers and parents with the same route. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect:
We do not collect any personal information directly from you as an end user of the App. The registration and data management process is handled by the school management or our client, who maintain control over the data and are responsible for its privacy and security.
2. Use of Information:
The personal information collected and maintained by the school management or our client may include the following:
- Drivers' Information: The school management or our client may collect and store drivers' details, such as their names, contact information, and vehicle information necessary for identification and route coordination purposes.
- Parents' Information: The school management or our client may collect and store parents' details, such as their names and contact information, to enable them to access the live location feature and view their child's location during the trip.
- Location Data: The App uses GPS and other location-based technologies to share live location updates. However, this location data is not collected or stored by us. It is only shared within the App's functionality between the drivers and parents involved in the same route.
3. Data Security:
We take reasonable measures to protect the personal information collected by the school management or our client against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
4. Third-Party Services:
The App may utilize third-party services, such as mapping or location services, which may collect and process location data in accordance with their own privacy policies. We recommend reviewing the privacy policies of these third-party services to understand their practices.
5. Data Retention:
The school management or our client will retain the personal information collected through the App for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by applicable laws and regulations.
6. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this policy periodically.
7. Contact Us:
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights related to your personal information, please contact the us directly as they are the data controllers responsible for handling and responding to such requests.
Team - Sales
SNR EDULABS
Data Deletion Instructions
SNREDULABS acts as a service provider to educational institutions. We delete or anonymize personal data upon verified request, or when no longer required for the purpose collected, subject to legal retention requirements.
How to request deletion
- Email rakesh@snredulabs.com with subject “Data Deletion Request” and include:
- Your full name and relationship (student/parent/staff)
- Registered mobile number and/or email
- Institution name using our product
- What to delete (account profile, contact data, message logs, documents, etc.)
- We acknowledge within 72 hours and complete eligible deletions within 30 days after identity/controller verification (where the school is the data controller).
WhatsApp-specific
- To stop messages, reply “STOP” or contact us to opt-out; we’ll remove your number from sender lists.
- We can’t delete chats from your WhatsApp app or Meta’s systems; you may delete them locally.
Website & cookies
Delete our cookies via your browser settings; we do not keep server-side copies tied to your identity.
Postal address: SNREDULABS (SNR Computers), #6-2-84, Subhashnagar, Nizamabad, Telangana, India, 503002
Grievance Officer / Contact
In accordance with the Information Technology Act, 2000 and rules thereunder:
Name: Mr. Rakesh Velagapudi
Email: rakesh@snredulabs.com
Phone: +91-9848978885
Address: SNREDULABS (SNR Computers), #6-2-84, Subhashnagar, Nizamabad, Telangana, India, 503002
We aim to acknowledge within 72 hours and resolve within 15–30 days.